Renewal Account Management (RAM)
Core
Managing contract renewals and upsell opportunities with existing customers to drive revenue delivery in the security software sector.
Role type
Renewal Account Manager
Builds
Security software solutions and services for business and government customers
Domain
Cybersecurity / Security Software
Deliverable
client delivery
Required skills
consultative sales, contract renewal management, territory management, forecasting, risk mitigation, product knowledge, deal review
Preferred skills
security software industry experience, channel partner collaboration
Technologies
Trellix security platform and services suite
Responsibilities
Manage designated book of renewals, drive customer conversations for positive business outcomes, execute structured quoting and closing processes, partner with sales and channel partners on deal reviews, participate in forecasting calls, identify and mitigate renewal risks
Seniority
Entry-level to Mid-level, individual contributor