Client Experience Specialist
Core
Operational and analytical partner for Yahoo Advertising's commercial business, managing end-to-end campaign execution, performance optimization, and client satisfaction across owned and partner networks.
Role type
Senior IC Client Experience Specialist
Builds
End-to-end campaign execution and client reporting for Yahoo Advertising
Domain
Digital Advertising / Media Operations
Required skills
Digital campaign management, Media operations, Ad tech platforms (Google Ad Manager, DSPs, Salesforce), Generative AI tools (Gemini, ChatGPT, Copilot), Advanced Excel/Google Sheets, Data validation
Preferred skills
Retail/QSR/CPG/Pharma/Health vertical experience, DSP/Publisher/Agency background, Audience targeting, Prompt engineering
Technologies
Google Ad Manager, DSPs, Salesforce, Gemini, ChatGPT, Copilot, Slack
Responsibilities
Manage campaign lifecycles from reservation to billing, Monitor delivery pacing and troubleshoot discrepancies, Support media planning and campaign revisions, Utilize AI tools to draft performance reports and summaries, Automate operational workflows using AI and spreadsheets, Coordinate cross-functional issue resolution
Seniority
Mid-level, hands-on IC
