Account Manager - DS
Core
Managing a portfolio of department stores to improve service offers for travelers and win new business for TFS products.
Role type
Account Manager
Builds
Sales targets and merchant service adoption
Domain
Travel financial services / Retail
Deliverable
client delivery
Required skills
sales target delivery, account management, business statistics analysis, CRM usage, training delivery, stakeholder collaboration, marketing event planning, travel business understanding
Preferred skills
retail industry experience, financial services experience, hospitality industry experience, strong network in retail
Technologies
MS Office, CRM tools
Responsibilities
Deliver sales targets, maintain existing clients, improve Non-Cash Refund service hit rates, fulfill contractual obligations at store level, improve merchant expertise, analyze and present business statistics, create support tools, conduct training, respond to merchant questions, collaborate with IT and Finance departments, manage department store portfolio