Lounge Operations Manager - (NE)
Core
Oversee lounge operations across Peru, ensuring high standards of service, safety, and guest experience while managing teams and budgets.
Role type
Senior Operations Manager (Hospitality/Airport Lounge)
Builds
Airport lounge services for passengers and VIPs
Domain
Aviation / Hospitality
Required skills
Team leadership, budget management, operational compliance, supplier evaluation, KPI tracking, shift scheduling, conflict resolution, inventory control, regulatory knowledge, stakeholder coordination
Preferred skills
None stated
Technologies
None stated
Responsibilities
Oversee daily lounge operations and service standards across multiple regions; Manage team performance, scheduling, and training; Control budgets, costs, and inventory; Ensure compliance with safety and quality protocols; Coordinate with airport authorities and internal departments; Implement continuous improvement initiatives based on guest feedback.
Seniority
Senior, hands-on IC