Regional General Manager Airports
Core
Provide strategic leadership and direction to deliver safe operations and drive excellence in operational performance and guest service through contracted service partners across a designated airport region.
Role type
Senior General Manager (Airport Operations)
Builds
Safe, reliable airport operations and exceptional guest experiences for WestJet
Domain
Aviation / Airports / Contracted Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic leadership, team coaching and development, stakeholder management, operational risk management, financial planning, data analysis, regulatory compliance, project management
Preferred skills
IATA SGHA experience, knowledge of international aviation regulations (TSA/Civil Aviation), Microsoft Project proficiency
Technologies
Microsoft Project, Excel, Outlook
Responsibilities
Foster a Safety Above All culture by ensuring service partners achieve safety targets; Lead, coach, and develop a high-performing team of Regional Managers; Provide strategic oversight of airport operations and ensure consistent execution of standards; Deliver regional operational performance by achieving operational, guest experience, and financial objectives; Provide governance through audits, operational reviews, and performance assessments; Analyze operational performance and safety data to identify trends and risks; Serve as the senior escalation point for complex operational and safety issues; Partner with Strategic Procurement to develop service partner strategies; Build and maintain executive relationships with airport authorities and government agencies; Lead regional operational planning for seasonal demand and network growth.
Seniority
Senior, hands-on IC with strategic oversight