Customer Experience & Technical Sales Support Specialist – Automation Forum (m/f/d)
Core
Technical interface between Sales and Product Management supporting the Automation Forum demonstration space and industrial automation solutions.
Role type
Technical Sales Support Specialist
Builds
Customer presentations, quotations, and sales support tools for the Energy Industries division
Domain
Industrial Automation / Energy Industries
Deliverable
product features
Required skills
Technical expertise in automation solutions, process control systems, sales support, customer consulting, internal training delivery, technical documentation
Preferred skills
Experience with ABB control systems, experience managing demonstration rooms/showcases
Technologies
ABB control systems, process control systems, software solutions for manufacturing
Responsibilities
Provide technical support to the Sales team and answer complex product questions; Manage demonstration systems and equipment for customer events; Organize and conduct customer meetings and workshops; Plan and deliver internal technical training for Sales employees; Develop sales support tools and optimize processes; Create and maintain technical documentation and sales materials.
Seniority
Individual Contributor, mid-level