VP Account Management
Core
Senior leadership role developing and growing strategic client relationships across major travel and transport sectors, acting as a trusted advisor to deliver measurable commercial value and long-term partnership growth.
Role type
VP Account Management (Senior IC / Leadership)
Builds
Large-scale loyalty and customer engagement programmes for travel, transport, and mobility clients
Domain
Travel, Transport, Loyalty, Customer Engagement
Deliverable
client delivery
Required skills
Strategic client leadership, commercial acumen, stakeholder management, contract negotiation, team leadership, cross-functional collaboration, revenue forecasting, partnership orchestration
Preferred skills
Agency/consultancy background, executive presence, navigating complex organizational dynamics, influencing senior decision-makers
Technologies
None stated
Responsibilities
Own and lead a portfolio of high-value strategic accounts; Build deep, trusted relationships with senior client stakeholders; Develop long-term account growth strategies; Lead executive-level discussions and represent the organisation; Work in close partnership with VP, Loyalty Consulting to shape and deliver strategic client programmes; Hold accountability for overall account performance, commercial delivery, and client satisfaction; Provide leadership, coaching, and direction to account management and delivery teams
Seniority
VP, Senior Leadership
