Order Execution Specialist
Core
Manage end-to-end execution of customer and intercompany service orders for Medium Voltage Drives products, ensuring accurate processing and on-time delivery.
Role type
Order Execution Specialist (Service Operations)
Builds
Service orders and delivery commitments for Medium Voltage Drives
Domain
Industrial automation, electrical drives, power equipment
Deliverable
product features
Required skills
Order management, ERP systems (SAP), cross-functional coordination, customer case management, data analysis, Microsoft Office proficiency
Preferred skills
SAP Sales & Distribution (SD) or Materials Management (MM), Salesforce/CRM, industrial equipment support, inventory and logistics processes, SAP master data maintenance, KPI reporting
Technologies
SAP, Salesforce, Microsoft Office (Excel, Outlook, Teams)
Responsibilities
Process and maintain sales orders; coordinate with customers and internal teams on order status and delivery; manage customer inquiries and escalations via Salesforce; maintain data accuracy and support operational process improvements
Seniority
Individual Contributor