Service Business Development Manager_DCCS
Core
Support service sales teams in customer requirement clarification, proposal preparation, quotation documentation, and order execution coordination for industrial equipment services.
Role type
Service Business Development Manager (Sales Support & Operations)
Builds
Service proposals, quotations, service contracts, and order delivery workflows for industrial equipment.
Domain
Industrial equipment manufacturing and after-sales service
Deliverable
product features
Required skills
Process optimization, data analysis, cross-functional coordination, order management, sales support
Preferred skills
Digitalization experience, AI project experience, industrial automation domain knowledge
Technologies
Power BI, Tableau, Python
Responsibilities
Support service sales team in customer requirement clarification, service proposal preparation, quotation documentation, and internal approval follow-up; Follow up service-related opportunities including spare parts, repair, field service, retrofit, and service contracts; Coordinate internal departments to resolve order execution issues and ensure smooth process flow; Identify pain points in service sales and order management processes and drive optimization and standardization; Collect, consolidate, and analyze data related to service sales, orders, delivery, and operations to support business reviews.
Seniority
Mid-Senior, hands-on IC