Temporary Customer Operations Representative
Core
Temporary Customer Operations Representative supporting order fulfillment, customer inquiries, and engraving operations for luxury watch brands.
Role type
Temporary Customer Operations Representative
Builds
Customer orders and engraving services for Movado Group watch brands
Domain
Luxury retail / Watch distribution
Deliverable
product features
Required skills
Customer service, order fulfillment, SAP system usage, engraving operations, inventory management, data entry, issue resolution
Preferred skills
SAP experience, college degree
Technologies
SAP, Microsoft Outlook, Pulse ID
Responsibilities
Process customer sales orders and manage order fulfillment from entry to delivery; Respond to customer inquiries and resolve sales-related issues; Coordinate with internal teams and logistics partners; Operate engraving software and machinery; Perform quality-control checks on inbound and outbound shipments; Maintain customer and material master data in SAP; Analyze root causes of fulfillment issues.
Seniority
Entry-level to Mid-level, temporary contract
