Exam Systems & Scheduling Manager
Core
Oversee daily systems and scheduling operations for disability-related exam accommodations across multiple campus locations.
Role type
Senior operational manager for exam services and data systems
Builds
Accommodated exam services and data management workflows for students with disabilities
Domain
Higher education accessibility and exam administration
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Systems and scheduling operations management, staff recruitment and supervision, crisis intervention and de-escalation, policy and procedural documentation, data management system troubleshooting, project management, medical documentation review
Preferred skills
Adaptive technology for students with disabilities, complex technical and logistical problem solving
Technologies
Clockwork, Sling, Access databases, JIRA
Responsibilities
Manage daily systems and scheduling operations for exam services, oversee recruitment and supervision of clerical and technical staff, troubleshoot exam-related data system modules, liaise with faculty and academic units on exam security, develop tools and materials to support students with disabilities, manage high-stress exam-related student crises
Seniority
Senior, hands-on IC with people management responsibilities