Administrative Assistant-Housing (Office & Administrative Special Senior)
Core
Provide supervisory and administrative oversight for the central office of the Housing & Residence Life Department, managing workflows, policies, and student/family support for on-campus housing and dining.
Role type
Senior Administrative Specialist (Housing & Residence Life)
Builds
Housing agreements, dining plans, room assignments, billing records, and recruitment event support for students and families.
Domain
Higher Education / Student Housing & Dining Services
Required skills
Policy interpretation, customer service, record keeping, financial auditing, event coordination, volunteer management, system administration, billing processing, data analysis
Preferred skills
Conflict resolution, process improvement, training and development, stakeholder communication
Technologies
StarRez, CBORD/Illumia, ISRS, website content management
Responsibilities
Serve as the expert resource for housing and dining agreements; manage room assignments and meal plan transactions; oversee front office operations and staffing; coordinate recruitment events and housing tours; maintain accurate occupancy and financial records; process billing, refunds, and cancellations.
Seniority
Senior, hands-on IC