Sr. Residential Mail Coordinator (On-Campus Living)
Core
Oversee daily operations of a university residential mailroom, processing incoming federal mail and packages for students, managing outgoing shipments, and supervising student staff.
Role type
Senior Residential Mail Coordinator (Supervisory IC)
Builds
Residential mail and package delivery services for university housing
Domain
Higher Education / Campus Operations
Deliverable
product features
Required skills
Mailroom operations, shipping software management, student staff supervision, customer service, inventory management, compliance with federal mail regulations, physical lifting (up to 50 lbs)
Preferred skills
Experience in student-friendly environments, familiarity with housing management systems
Technologies
StarRez, SMART Mailing & Shipping, JCard Services POS, Microsoft Office Suite, Canva
Responsibilities
Process and distribute incoming federal mail and packages; manage outgoing USPS, UPS, and FedEx shipments; supervise and train student employees; monitor shipping supplies inventory; handle unclaimed packages and mail forwarding; ensure compliance with FERPA and federal mail policies.
Seniority
Senior, supervisory IC