Call Center Agent (Part-time)
On-site
Core
Answering incoming customer calls to sell tickets, handle orders, resolve complaints, and provide information for live events.
Role type
Customer service representative (call center)
Builds
Customer support interactions and ticket sales
Domain
Live entertainment and ticketing
Deliverable
client delivery
Required skills
Verbal communication, Active listening, Phone skills, Data entry, Problem solving, Time management
Preferred skills
MS Office proficiency, Ticketmaster (Tickethour) technology knowledge
Responsibilities
Managing inbound calls, Handling customer inquiries via phone and email, Resolving customer complaints, Entering and updating customer data, Processing orders, Documenting call information
Seniority
Entry-level, part-time