On-Site Guest Experience Specialist
On-site
Core
Answer inbound sales calls and live chats to sell tickets and reservations for historic tours and attractions across the United States.
Role type
Sales-focused call center agent
Builds
Tour ticket sales and customer reservations
Domain
Tourism and hospitality
Deliverable
product features
Required skills
inbound call handling, live chat support, persuasive sales pitch, up-selling, customer service, telephone etiquette, fast typing (40-45 wpm), clear verbal communication
Preferred skills
call center experience, customer service experience, high school diploma