Ticket Operations Event Support
Core
Assist Ticket Operations staff on event days for Denver Broncos home games and public stadium events, handling ticket distribution, sales, and customer service.
Role type
Event Operations Support Specialist
Builds
Fan access to tickets and stadium entry during games and events
Domain
Professional Sports / Ticketing Operations
Deliverable
physical/clinical work
Required skills
Problem-solving, multi-tasking, prioritization, organization, verbal communication, written communication, Microsoft Office proficiency
Preferred skills
Computerized ticketing software proficiency, mobile application troubleshooting, Wi-Fi connectivity knowledge, online account management
Responsibilities
Assist with ticket re-distribution via SMS and ticketing software, resolve duplicate ticket issues, assist with ticket sales, manage Will Call distribution, answer informational phone calls, provide in-person customer service and conflict resolution, educate ticket holders on technology benefits, troubleshoot mobile app and battery issues
Seniority
Entry-level, part-time