Junior Analyst, HR Operations - Customer Service

La Aurora, Heredia, CR💼 Full-time🗓 2026-09-23 → 2026-09-25

Core

Provide first-level HR support as the primary contact for employees and managers on HR inquiries and transactions via phone, chat, tickets, or email.

Role type

Junior HR Operations Analyst (Contact Center)

Builds

Employee data management, benefits administration, onboarding/offboarding processes, and payroll query resolution

Domain

Healthcare / Human Resources Operations

Deliverable

client delivery

Required skills

Workday transactions, process compliance, audit management, customer service issue resolution, data integrity maintenance, SOP creation

Preferred skills

Automation skills, system enhancement contribution, process improvement initiatives

Technologies

Workday

Responsibilities

Manage end-to-end HR operations including onboarding, employee records, and offboarding; Maintain Workday data integrity and support audits; Support creation and storage of HR documentation like contracts and employment records; Uphold quality standards and meet operational indicators

Seniority

Junior, entry-level IC

Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About Baxter

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.