Analyst, Collections (Temporary 1-Year)
Core
Managing aging portfolios, collecting past-due invoices, and resolving payment disputes to maintain financial health.
Role type
Senior IC collections analyst
Builds
Cash flow and collections processes for healthcare solutions
Domain
Healthcare / Financial Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
debt collection, data analytics, dispute resolution, customer profile analysis, process optimization, internal stakeholder coordination
Preferred skills
dispute resolution, JDE, SAP, GetPaid
Technologies
Get Paid, JDE, SAP, Microsoft Office
Responsibilities
Contact customers on delinquent accounts for resolution and payment, resolve unidentified payments and payment-related issues, resolve A/R disputes within predefined timeframes, review dispute documentation and assign to internal owners, identify repetitive issues to facilitate root cause analysis, achieve past due percentage and cash target goals
Seniority
Mid-level, hands-on IC