Specialist I Accounts Receivable
Core
Provide collection activities, answer payment/invoice inquiries, and resolve disputes for assigned Level 1 customers in the climate technology industry.
Role type
Specialist I Accounts Receivable
Builds
Accurate account documentation, reconciliations, and timely account statements/release orders for L1 customers.
Domain
Climate technology / HVACR / Cold chain
Required skills
Account reconciliation, dispute resolution, customer communication, data entry, aging analysis
Responsibilities
Provide excellent collection activities to assigned L1 customers; Answer inquiries related to order, payment, invoice and disputes; Research and analyse disputed delinquent account balances; Perform all necessary account reconciliations; Coordinate with Cash application team to clear aging unapplied receipts; Work with Customer Service, Sales and other stakeholders to address and resolve customer disputes and billing issues; On time completion of activity logs; Timely and accurate update of information into the Business Unit tool.