Specialist I Accounts Receivable
Core
Provide collection activities, resolve billing disputes, and manage accounts for Level 1 customers in the HVACR and cold chain industries.
Role type
Specialist I Accounts Receivable
Builds
Accurate account documentation, timely account statements, and resolved billing disputes for assigned customer portfolios.
Domain
Climate technology / HVACR / Cold chain logistics
Deliverable
client delivery
Required skills
Account reconciliation, dispute resolution, data entry, customer communication, aging analysis
Preferred skills
None stated
Technologies
Business Unit tool
Responsibilities
Provide excellent collection activities to assigned L1 customers; Answer inquiries related to order, payment, invoice and disputes; Research and analyse disputed delinquent account balances; Perform all necessary account reconciliations; Maintain a turnaround time of 24 hours for the issuance of Account Statements and Release Orders; Coordinate with Cash application team to clear aging unapplied receipts; Complete activity logs and update information into the Business Unit tool.
Seniority
Individual Contributor, Specialist level
