Associate – HR Operations
Core
First-line HR support handling inbound inquiries, transactions, and data management to support employees and managers globally.
Role type
Associate HR Operations Specialist (Tier 1)
Builds
Employee support experiences and operational reliability via HRMS and ticketing systems
Domain
Healthcare / Human Resources Operations
Deliverable
dashboards & analysis
Required skills
Workday transactions, ServiceNow, HR policies, data accuracy, customer service, English communication, Excel basics
Preferred skills
Lean certification, process orientation (via careerplan.io/jobs/JR-209377-associate-hr-operations-at-baxter)
Technologies
Workday, ServiceNow, ticketing systems
Responsibilities
Respond to employee inquiries on HR policies, benefits, payroll, and time-off; Process Workday transactions (new hires, job changes, terminations, transfers); Manage employee data updates and corrections; Support onboarding and offboarding processes; Create and update employee documentation; Triage and route complex cases to Tier 2/SME teams; Ensure data accuracy and compliance with HR policies
Seniority
Junior, hands-on IC