Business Solution Designer – People Service Center
Core
Design and implement scalable, technology-enabled solutions to improve employee experience, simplify service delivery, and drive operational efficiency for HR services.
Role type
Senior Business Solution Designer (HR Operations & Technology)
Builds
Technology-enabled HR service solutions, automated workflows, and digital service tools
Domain
HR Operations, Shared Services, Enterprise Technology
Required skills
Business analysis, Process improvement, HR operations, Shared services, Technology implementation, Cross-functional collaboration, Analytical thinking, Problem-solving, Presentation skills, Global stakeholder management
Preferred skills
HR technology expertise, Employee service platforms, AI and automation, Self-service solutions, Data analysis, KPIs, Process optimization, Workforce planning, Workshop facilitation
Technologies
Workday, ServiceNow, AI, Automation, Workflow tools, Digital service tools