Customer Service Medewerker
Core
Customer service representative handling billing, payments, and administrative queries for industrial gas clients.
Role type
Customer Service Representative
Builds
Customer support and billing administration for industrial gas clients
Domain
Industrial Gases / Customer Service
Deliverable
dashboards & analysis
Required skills
Dutch (fluent), English (fluent), customer service experience, numerical accuracy, administrative processing, problem-solving
Preferred skills
SAP experience, Salesforce/CRM experience, industrial/technical environment experience
Responsibilities
Support customers with invoice and payment questions, answer commercial inquiries, process cylinder purchase orders, verify invoice and customer data accuracy, reconcile cylinder balances and rental calculations, collect information to resolve issues, identify process improvement opportunities