Service Consultant
Based in United States
Core
Guide customers through vehicle service and repair processes, ensuring clear communication and personalized support from start to finish.
Role type
Service Consultant (Customer Service)
Builds
Customer service experience for vehicle owners
Domain
Automotive retail / After-sales service
Deliverable
client delivery
Required skills
Customer service, Communication, Data documentation, Cash handling, Workflow coordination, Physical stamina
Preferred skills
None stated
Technologies
Intermediate computer skills
Responsibilities
Welcome and engage customers, Document concerns and create repair orders, Consult on recommended repairs, Review completed work and prepare invoices, Process payments, Coordinate workflow
Seniority
Entry-level / Individual Contributor
