Асистент розподілювача робіт
Core
Handling customer service requests, assisting service consultants with post-accident issues, and managing service department operations.
Role type
Service department operations assistant
Builds
Customer service workflows and service department coordination
Domain
Automotive premium service
Deliverable
product features
Required skills
Customer inquiry handling, POS terminal operation, accounting record keeping, cross-departmental coordination, basic automotive knowledge, computer proficiency
Preferred skills
Experience at official car dealerships, service consultant or administrator experience
Technologies
POS terminals, personal computers
Responsibilities
Processing customer service requests, assisting with post-accident claims, creating customer accounts, making post-service calls, handling payments, maintaining service area cleanliness