Service Operator
Core
Handle incoming service calls, schedule appointments, and coordinate repair requests for CarMax's service department.
Role type
Service Operator
Builds
Service department operations for used car customers
Domain
Automotive retail / Customer service
Deliverable
client delivery
Required skills
telephone etiquette, active listening, data entry, record-keeping, scheduling, multitasking
Responsibilities
Respond to incoming service calls, schedule service appointments, manage repair requests and parts arrival notifications, audit sublet invoices and logs, deliver written messages to team members
Sourced via workday · Listed on CareerPlan, which tracks 862,000+ jobs from 20+ sources.