Ops Services Lead - L&D Programs
Core
Leads administration and delivery of enterprise learning and development programs to support workforce capability and organizational development objectives.
Role type
Senior Learning and Development Program Lead
Builds
Enterprise learning programs and development initiatives
Domain
Corporate Learning & Development / Organizational Development
Required skills
Program management, Team leadership, Stakeholder partnership, Operational planning, Performance metrics analysis, Coaching
Preferred skills
Experience in education, organizational development, or human resources
Responsibilities
Manage Learning and Development Program Specialists for program implementation and administration. Establish program priorities, work assignments, and operational processes. Oversee planning, coordination, and execution of learning programs. Partner with stakeholders to align learning delivery with workforce objectives. Review program participation, completion, feedback, and performance metrics. Develop team capability through coaching and performance management.
Seniority
Senior, hands-on IC with team management