MH Switchboard Operator
On-site
Core
Handle incoming calls, screen and direct them to appropriate medical personnel, and manage switchboard operations for a healthcare clinic.
Role type
Switchboard Operator
Builds
Clinic communication and patient access services
Domain
Healthcare / Medical Administration
Required skills
Call screening, switchboard equipment operation, customer service, emergency protocol adherence, record keeping
Preferred skills
Healthcare setting experience, supervisory experience
Responsibilities
Open/close switchboard, screen and direct calls, take messages, place return calls, page staff, announce emergencies, assist other departments, supervise message center representatives