Outpatient Services Rep LEP
Core
Schedules outpatient clinic appointments, registers patients, and manages billing and insurance verification for a hospital's ambulatory care center.
Role type
Outpatient Services Representative (Clerical/Administrative)
Builds
Patient registration records, appointment schedules, and billing reports.
Domain
Healthcare / Ambulatory Care
Required skills
Appointment scheduling, patient registration, billing code entry, insurance verification, multi-lingual communication, customer service, data entry, phone communication, report generation
Preferred skills
Medical terminology, high-volume clinic experience, cultural sensitivity
Technologies
Electronic scheduling system, online billing system, card embosser, photocopying equipment
Responsibilities
Schedule outpatient clinic appointments and follow-up visits; register patients and verify demographic/insurance data; enter diagnosis and service codes into the billing system; collect co-payments and issue receipts; answer phone calls and greet patients; coordinate with third-party payors for pre-authorizations; generate system reports on scheduling and billing activities.
Seniority
Entry-level, individual contributor