Clinical Care Liaison
Core
Facilitate communication and coordinate care transitions (admissions, discharges, ambulance transport) between Brown University Health institutions and community partners.
Role type
Clinical Care Liaison (Healthcare Operations)
Builds
Patient care coordination workflows and emergency response dispatch
Domain
Healthcare / Emergency Medical Services
Required skills
Medical Assistant or EMT licensure, HIPAA compliance, two-way radio operation, Microsoft Office proficiency, patient registration, ambulance dispatch coordination, community paramedicine scheduling
Preferred skills
Hospital or EMS environment experience, conflict resolution, quality assurance participation
Technologies
Epic, Bed Control Portal, Roundtrip system, Microsoft Excel, Outlook, PowerPoint, Access, Word
Responsibilities
Coordinate patient admissions and discharges; dispatch LifePACT team and monitor response times; schedule community paramedicine visits; manage ambulance services via Roundtrip system; maintain communication channels for real-time consultations; ensure HIPAA compliance and documentation accuracy.
Seniority
Entry-level to Mid-level, individual contributor