Chargé(e) d'Assistance Médicale - H/F 1
Core
Coordinate medical assistance requests and ensure rapid, effective support for clients in emergency situations.
Role type
Senior Customer Service Agent (Medical Assistance)
Builds
Rapid response to medical emergencies and client support
Domain
Insurance / Medical Assistance
Deliverable
client delivery
Required skills
Medical assistance coordination, emergency situation management, client relationship management, stress management, organizational rigor, IT tools proficiency
Preferred skills
Experience in medical assistance or emergency management, teamwork, working in AI/data-driven environments
Responsibilities
Coordinate medical assistance requests, resolve emergency situations with medical providers, improve service processes, ensure service continuity
Seniority
Mid-level, hands-on IC