Referral Specialist
Core
Coordinates patient flow, schedules appointments, and manages insurance authorizations for specialist referrals and testing within a medical practice.
Role type
Referral Specialist
Builds
Patient appointment schedules and referral workflows
Domain
Healthcare / Medical Practice
Required skills
Scheduling and triage, Insurance authorization, Data entry, Patient communication, Medical record management, Clinical knowledge
Preferred skills
PCMH referral experience, Cultural awareness
Technologies
LifeChart
Responsibilities
Schedule and triage referrals via LifeChart work queues, Obtain insurance authorizations before scheduling, Contact patients with appointment details and pre-visit instructions, Scan and forward medical correspondence to ordering providers, Alert providers of no-shows, Participate in quality improvement activities
Seniority
Entry-level, hands-on IC