Office Specialist
Core
Front desk receptionist and customer consultant managing print service operations, customer estimates, and production workflow for a university print shop.
Role type
Office Specialist / Customer Consultant (Print Services)
Builds
Print jobs, customer estimates, and production schedules for the university community
Domain
Higher Education / Print Services
Deliverable
product features
Required skills
Customer service, print production workflow management, job estimation, meeting note-taking, student staff scheduling, supply ordering, quality control monitoring, deadline management
Preferred skills
Graphic design knowledge, professional graphic design experience
Technologies
None explicitly stated
Responsibilities
Meet with customers to understand printing requirements and provide estimates; supervise receptionists and manage front desk operations; coordinate job production schedules with foremen; monitor job progress and resolve quality or deadline issues; take notes during management meetings; order office supplies and manage student employee schedules
Seniority
Entry-level to Mid-level, hands-on IC