Senior Office Services Associate
Core
Execute office services tasks including reprographics, mail handling, and document intake while ensuring quality and meeting deadlines.
Role type
Senior Office Services Associate
Builds
reprographics, mail, and intake services for clients
Domain
Business services / Office operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
reprographics operation, mail handling, digital reprographics, mail equipment operation, customer service, telephone etiquette, email etiquette, quality assurance, workflow prioritization, equipment troubleshooting, document handling, deadline management, independent decision making, problem solving, team collaboration, physical lifting (50 lbs)
Preferred skills
experience in legal, banking, or large corporate environments
Technologies
mail equipment, digital reprographics, mail equipment
Responsibilities
Utilize logs for office services work, fill out job tickets, perform reprographics/mail/intake functions, run jobs in proper order, communicate with supervisors/clients on deadlines, troubleshoot basic equipment, load machines with supplies, answer telephone/emails, interact with clients, perform quality assurance, train new associates
Seniority
Senior, hands-on IC