Customer Care Advisor
Core
First point of contact for customers, handling enquiries, resolving issues, and promoting products.
Role type
Customer Care Advisor
Builds
Customer relationships and service experiences
Domain
B2B supply chain / office administration
Deliverable
client delivery
Required skills
customer service, communication, problem-solving, organization, multitasking, IT proficiency, sales support
Responsibilities
Deliver positive customer experiences, handle enquiries and resolve issues, maintain customer records, support sales teams, identify product promotion opportunities, manage workload