Customer Service Representative
Core
First point of contact for B2B customers handling inquiries, orders, and billing for office supplies and work solutions.
Role type
Customer Service Representative
Builds
Order processing and customer support for office & work solutions
Domain
B2B Office Supplies & Work Solutions
Deliverable
client delivery
Required skills
Customer service, order processing, billing, cross-functional collaboration, MS Office
Preferred skills
SAP experience
Technologies
SAP, MS Office
Responsibilities
Answer customer questions via phone, chat, and email; process orders and generate invoices; coordinate with Sales, Marketing, Logistics, and Finance teams.
Seniority
Individual Contributor
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