Customer Support Representative with French
Core
Provide commercial support for a portfolio of project business customers via email, phone, chat, and case management tools.
Role type
Customer Support Representative
Builds
Order fulfillment, billing coordination, and project order sequencing for external customers
Domain
Industrial energy management (electrical, hydraulic, mechanical)
Deliverable
client delivery
Required skills
Order management, complaint handling, pre-sales/post-sales service coordination, invoicing and accounts receivable, contract administration, problem solving
Preferred skills
SAP, Salesforce, Case Management Tools
Technologies
SAP, Salesforce, Case Management Tools
Responsibilities
Handle inquiries via phone, chat, and email; manage orders including entry, price checking, and clearing; coordinate delivery and billing; assist sales functions with order status, repair requests, and returns; resolve problems using established policies.
Seniority
Junior to Mid-level (1-3 years experience)
