Renewals Sales Support
Core
Own the daily creation and administration of accurate subscription and support renewal quotes to drive on-time renewals and minimize churn.
Role type
Renewals Sales Support Specialist
Builds
Subscription and support renewal quotes for cybersecurity products
Domain
Cybersecurity / SaaS
Required skills
Salesforce.com (SFDC), SAP (Sales & Distribution), data accuracy, quoting strategy, channel partner management, process optimization, internal cross-functional coordination
Preferred skills
Experience with complex renewal licensing models, proactive self-starter mindset
Technologies
Salesforce.com, SAP
Responsibilities
Create and administer subscription and support renewal quotes; manage high-velocity commercial renewals to increase on-time rates; act as primary contact for channel partners providing renewal reports; maintain data integrity in SFDC and SAP; identify system bottlenecks and implement playbook improvements; provide bridge support for territory coverage; coordinate with Operations, IT, and Asset Management teams
Seniority
Junior to Mid-level, hands-on IC
