Customer Service Representative
Core
Bilingual Customer Service Representative supporting automotive dealership partners via inbound and outbound calls to drive appointments and strengthen customer relationships.
Role type
Customer Service Representative (Bilingual)
Builds
Customer appointments and dealership business growth
Domain
Automotive / Customer Support
Required skills
Bilingual communication (English/Spanish), telephone etiquette, active listening, problem-solving, appointment scheduling, CRM tools, multitasking
Preferred skills
Call center experience (6+ months), outbound calling confidence, handling difficult situations