Workday System Support Specialist - HCM
Core
Configure and support Workday Talent (Performance and Goals) and HCM Core processes to translate HR business needs into compliant configurations and improve workforce insight.
Role type
Workday System Support Specialist (HCM)
Builds
Workday Talent and HCM Core configurations, workflows, security roles, and business rules for a university-wide enterprise environment.
Domain
Higher Education / Human Capital Management
Required skills
Workday Core HCM certification, Workday Talent & Performance module configuration, end-to-end HR system lifecycle management, complex enterprise environment configuration, production issue investigation and resolution, analytical problem-solving
Preferred skills
None explicitly stated
Technologies
Workday
Responsibilities
Configure and optimise Workday Talent and HCM Core processes, workflows, security roles and business rules; Lead requirements workshops with HR stakeholders to translate business needs into functional specifications; Coordinate testing activities including regression and user acceptance testing; Provide Tier 1–2 support for Workday HCM modules resolving complex issues; Develop user guides and training materials to uplift Workday capability and adoption.
Seniority
Mid-level, hands-on IC
