Principal Managing Partner
Core
Regional services leadership accountable for the overall success of a portfolio of deploying and production customers, focusing on Workday Success Plans.
Role type
Principal Managing Partner (Regional Services Leadership)
Builds
Customer success outcomes, subscription revenue retention/growth, and executive relationships for SaaS deployments.
Domain
Enterprise HR/Finance SaaS (Workday)
Deliverable
client delivery
Required skills
Program leadership for large complex Cloud SaaS deployments, C-level relationship management, sales cycle participation, account planning, resource orchestration, steering committee leadership, adoption strategy, reference motion generation.
Preferred skills
Professional services positioning, software sales team collaboration, matrixed team management, travel readiness.
Technologies
CRM software, Workday Success Plans, Workday subscription adoption product.
Responsibilities
Orchestrate resources to fulfill Success Plan obligations, develop and sustain customer executive relationships, collaborate with Sales Executives to position products and mitigate deployment risks, serve on customer steering committees, drive customer self-sufficiency and feature adoption, seek customer stories for prospective clients.
Seniority
Principal, hands-on IC with leadership responsibilities
