Indirect Regional Service / After Sales Direct Customers
Core
Regional Service Business Manager responsible for After Sales business development, strategic client management, and coordinating the indirect dealer network for industrial equipment maintenance and service.
Role type
Regional Service Business Manager
Builds
After Sales service business, maintenance contracts, and service bundles for industrial equipment fleet
Domain
Industrial equipment / Construction machinery / Automotive
Required skills
After Sales management, strategic account management, dealer network coordination, business development, commercial negotiation, financial performance management, CRM usage, SAP knowledge
Preferred skills
Industrial equipment background, automotive sector experience, English language proficiency
Responsibilities
Manage relationships with assigned strategic direct customers and the indirect dealer network, oversee ad-hoc service opportunities from generation to billing, coordinate full service continuity and profitability, conduct regular site visits to clients and partners, negotiate service conditions with dealers, identify and develop new After Sales opportunities including competitor fleets, monitor service KPIs and economic performance, manage commercial pipeline via CRM/Salesforce
Seniority
Mid-Senior, hands-on IC