Assistant(e) Service Client 2
Core
Coordinate between field technicians and clients, manage work orders, and oversee after-sales service billing and reporting.
Role type
Customer Service Assistant (Supply Chain/Logistics)
Builds
After-sales service workflows and billing processes
Domain
Supply chain and intralogistics
Required skills
Work order management, billing control, scheduling coordination, internal tool monitoring, national agreement compliance
Preferred skills
SAP knowledge, experience in sales administration or logistics planning
Responsibilities
Intermediary between technicians and clients, process work orders from release to billing, monitor technician weekly sheets, control daily billing and automatic invoicing
Seniority
Junior to Mid-level, hands-on IC
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