End User Technology Engineer
Core
Onsite IT support and infrastructure maintenance for local office users, covering desktop, telephony, networking, and business applications.
Role type
End User Technology Engineer (L2/L3 support)
Builds
Office IT infrastructure, user endpoints, and meeting room solutions
Domain
Financial Services / Fund Administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows 10/11 support, Microsoft Intune, Active Directory, Office 365, Windows 365, hardware repair, network cabling, printer support, IT asset management, vendor coordination
Preferred skills
Physical networking support, SOP documentation, remote team support
Technologies
Windows 10/11, Intune, Active Directory, Office 365, Windows 365, Teams
Responsibilities
Onsite IT support for the office, Maintaining the IT infrastructure of the office, Support office technologies and EUC hardware onsite, L2/L3 support to the Service Desk, Support video conference and meeting room solutions, Deployment of IT equipment to new starters, Network cabling and patching in office, IT Asset inventory management, Provision, deploy and support phones inc. Teams for Voice, Work with vendors who provide IT solutions in the office
Seniority
Mid-level, hands-on IC