Sr. Account Manager (MANTL)
Core
Own a portfolio of client relationships for U.S. banks and credit unions, driving retention, product adoption, and account growth through proactive management and strategic guidance.
Role type
Senior Account Manager (SaaS/Fintech)
Builds
Digital banking platform solutions for financial institutions
Domain
Fintech / Digital Banking / SaaS
Required skills
Account management, client success, retention strategies, product adoption, data analysis, stakeholder management, cross-functional collaboration, CRM proficiency, commercial strategy, risk mitigation
Preferred skills
Banking/financial services experience, renewal and expansion negotiations, executive business reviews, SaaS implementation, deposit origination strategies
Responsibilities
Develop account strategies and prioritize opportunities, drive renewal and expansion outcomes, strengthen relationships with client stakeholders, lead business reviews, identify and mitigate retention risks, advance product adoption, resolve complex client issues, influence account growth, coordinate cross-functional execution, represent client needs internally, guide escalations, support platform implementations, develop client enablement approaches, maintain reliable account forecasts
Seniority
Senior, hands-on IC