Sr. Account Manager (MANTL)
Core
Drive value for U.S. bank and credit union customers by setting account strategy, managing renewals, and expanding MANTL platform adoption.
Role type
Senior Account Manager (SaaS/Fintech)
Builds
Strategic partnerships and growth for named accounts within the U.S. banking sector
Domain
Fintech / Digital Banking
Deliverable
client delivery
Required skills
Account strategy development, quota forecasting, whitespace analysis, end-to-end renewal deal cycle management, cross-selling, client relationship management, data analysis for business reviews, conflict resolution, implementation coordination, training support
Preferred skills
Banking or Fintech background
Technologies
MANTL platform
Responsibilities
Set account strategy and drive renewal and expansion for named accounts; conduct whitespace analysis and prioritize outreach; lead commercial conversations and contracting; manage client communication, conflict resolution, and compliance; coordinate new platform implementation and client launches; analyze customer reports to provide recommendations; manage tickets and engage engineering when needed; provide ongoing training support and identify FAQs for helpdesk
Seniority
Senior, hands-on IC
