IS Workforce Manager (Resource Manager)
Core
Manage IS resource planning, forecasting, and scheduling to meet business needs and regulatory obligations within Fidelity Investments Canada.
Role type
Senior IS Workforce Manager (Resource Manager)
Builds
IS staffing plans, capacity forecasts, and resource allocation strategies for the technology portfolio.
Domain
Financial Services / Information Services
Deliverable
dashboards & analysis
Required skills
Resource management, capacity planning, forecasting, data analytics, problem-solving, stakeholder management, process improvement, Microsoft Office Suite
Preferred skills
Certified Workforce Planning Professional (CWPP), Tableau, Banking/Finance industry experience
Responsibilities
Establish and maintain IS resourcing models and forecasts; analyze workforce data to report trends and insights; monitor resource allocations and project performance; support executives with resource scheduling and cost-benefit analysis; improve workforce management processes.
Seniority
Senior, hands-on IC