IT Support Technician (Entry Level)
Core
Provide hands-on IT support and infrastructure setup for a new factory startup, including PC deployment, troubleshooting, and manufacturing floor readiness.
Role type
Entry-level IT Support Technician (Factory Startup)
Builds
IT infrastructure, workstations, and support systems for a new manufacturing site
Domain
Manufacturing / Factory Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
PC and peripheral installation, Active Directory administration, ticket queue management, basic network troubleshooting, hardware repair, software package deployment
Preferred skills
Manufacturing floor IT support, large-scale IT deployment experience
Technologies
Active Directory, MES, SAP RF, Microsoft applications
Responsibilities
Install and configure PCs and peripherals, troubleshoot end-user hardware and software issues, monitor and resolve service desk tickets, support mobile device enrollment, assist with initial deployment of IT equipment in factory environments, maintain inventory of computer parts
Seniority
Entry-level, hands-on IC
