Software Engineer - Career
Core
Design, configure, and manage ServiceNow SAM Pro module for software asset management, licensing compliance, and procurement automation.
Role type
ServiceNow SAM Pro Implementation Engineer
Builds
ServiceNow SAM Pro configurations, automated licensing workflows, and compliance dashboards
Domain
IT Service Management (ITSM) / Software Asset Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow JavaScript, Business Rules, Script Includes, Flow Designer, REST/SOAP APIs, Transform Maps, Data Loads
Preferred skills
SaaS License Management, ITIL v4 frameworks
Technologies
ServiceNow, ServiceNow API, Integration Hub, ILMT, Office 365, SQL Server, Windows Server, Oracle
Responsibilities
Design and configure ServiceNow SAM Pro module including entitlements and discovery patterns; Manage complex licensing for Microsoft, Oracle, and IBM products; Integrate SAM with Shopping Hub and Service Catalog to automate software requests; Develop workflows for license reclamation and software deployment; Configure Asset Management-Procurement Integration; Develop dashboards to identify underutilized software for cost savings
Seniority
Mid-level, hands-on IC
