Business Application Developer - ServiceNow
Core
ServiceNow ITAM Developer managing the full lifecycle, compliance, and financial impact of global technology assets.
Role type
Senior IC ServiceNow Platform Developer (ITAM/SAM/HAM)
Builds
Automated workflows, integrations, and dashboards for Software and Hardware Asset Management
Domain
IT Asset Management (ITAM), Cloud Cost Management, Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis
Required skills
ServiceNow platform configuration, SAM/HAM business processes, Cloud Cost Management (AWS/GCP), REST/JSON integration, ServiceNow scripting (JavaScript, GlideRecord, Flow Designer), CSDM best practices
Preferred skills
ServiceNow Certified System Administrator (CSA), CIS–SAM or CIS–HAM, JAMF/Intune discovery tools
Technologies
ServiceNow, IntegrationHub, Workday, NetSuite, Coupa, JAMF, Intune, Salesforce, Adobe, AWS, GCP
Responsibilities
Lead technical delivery for ServiceNow SAM and HAM (Content Library, Normalization, Reconciliation); Partner with stakeholders to implement automated workflows for license reclamation and cost avoidance; Oversee integrations with Coupa, Okta, JAMF, and Intune; Build and maintain SaaS connectors and custom integrations using IntegrationHub; Implement HAM Pro features (Normalization, Mobile Tracking, Audit); Manage Cloud Cost Management workflows for AWS and GCP; Design advanced dashboards for executive leadership reporting
Seniority
Mid-Senior, hands-on IC
