Senior Software Engineer SAM
Core
Develop and implement Software Asset Management (SAM) solutions on the ServiceNow platform to optimize software usage and ensure licensing compliance.
Role type
Senior ServiceNow Developer (SAM)
Builds
ServiceNow SAM Pro publisher packs, integrations with SaaS portals, compliance reports, and automated workflows.
Domain
IT Service Management (ITSM) / Software Asset Management
Required skills
ServiceNow development, SAM Pro module expertise, ServiceNow Discovery, REST API integration, workflow design, unit testing, data normalization, license compliance analysis
Preferred skills
ServiceNow Certified Application Developer, experience with IntegrationHub
Technologies
ServiceNow, SAM Pro, ServiceNow Discovery, REST API, IntegrationHub
Responsibilities
Configure and maintain ServiceNow SAM Pro publisher packs; Integrate SAM Pro with SaaS publisher portals; Manage software entitlement uploads and data validation; Generate and validate software compliance positions; Create analytics dashboards for asset utilization; Design efficient workflows; Conduct unit, system, and UAT testing; Document technical implementations.
Seniority
Senior, hands-on IC